SHIPPING

We’ll do our best to get your EXH delivery on the way to you as soon as possible. Please note, given the current climate due to Covid-19, deliveries may take a little longer than expected. Thank you for your patience. If you are concerned about the whereabouts of a particular order, please email hello@enchantedxhome.com with you order details.

DPD standard delivery

[ 7 working days ]

We aim to process all orders in 48 hours. We wrap up your order with care and love and have it on it’s way to you using DPD Standard delivery. Please note, bank holidays, public holidays & weekends not included as delivery days.

DPD special delivery

[ 4 working days ]

We aim to process all orders in 48 hours. We wrap up your order with care and love and have it on it’s way to you using DPD Special delivery. Please note, bank holidays, public holidays & weekends not included as delivery days.

INTERNATIONAL CUSTOMS & IMPORT FEES

All orders are shipped from the United Kingdom. If placing an international order (to deliver outside the UK), please note customs fees may be charged upon your package reaching your destination country. You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs. Your checkout price does not pre-determine or include these fees.

If you choose to refuse to pay customs and the parcel is returned back to us, a shipping and handling fee will be deducted from your refund.